PENGARUH USER-RELATED FACTORS TERHADAP KUALITAS HASIL PENGEMBANGAN SISTEM INFORMASI

Abstract

ACT
This research aims to test the effects of user-related factors to quality of information system
development result. Researcher analyze six factors of user- related such as: user’s participation as
independent variable, and user-developer’s communication, user’s influence, user’s conflict, user’s
training and education, user’s expertise as moderating variables. The samples of this research are
35 accademic staffs of faculty in Bengkulu University that use information system, SIAKAD. The data
were analyzed by using Moderating Regression Analysis.
The results show that user participation significantly incluence the information system
development results. Whereas, the user-developer’s communication, the user’s training and
education are moderating variables on the relationship between user’s participation and the quality of
information system development result; while the user’s influence, the user’s conflict, and the user’s
expertise does not moderate this relationship.