ANALISIS PENERAPAN STUDI SOSIOTEKNIS PADA KEPUASAN KONSUMEN HOTEL ASOKA LUXURY BANDAR LAMPUNG

Abstract

One of the internal control structure adopted by the company is the controlling structure of the
workforce. Pengendalaian labor in hotel operations determine the success Hotel. The success of the
hotel one of which is a success in the field of service. The success in the field of service can provide a
positive effect on profit hotel revenue. The review provides an overview reviewing authors in the
hospitality industry in suss out the problem in the field of efficiency or effectiveness of work in the hotel
that became a trend for Visit Lampung today.
Implementation Study on Consumer Satisfaction with socio-technical variables on ASOKA
LUXURY, and is expected to have a positive impact which is expected to become a new study
conducted selanjutnya.Setelah data analysis is the conclusion of this study as follows from the
calculation, there is increased gradually from the application of the approach socio-technical evenly
price increase completion of work at 0:16 every day, which means socio-technical approach provides a
positive impact on the group of employees who menggunakannya.Dari described results it can be
concluded that the application of the model of studies socio-technical a positive impact on improving
services at Hotel ASOKA LUXURY